Covid Policy

On behalf of Knaggs & Co, we would like to inform you of the steps we are taking to enable us to maintain a safe environment for our clients and staff in the current COVID-19 pandemic.

We have been making plans to ensure that as far as possible it is business as usual.

Please see our RISK ASSESSMENT.

We are operating an appointment only system for visitors to our office. If it is essential for you to attend the office, please contact us by telephone or e-mail to arrange an appointment. We request that all visitors wear a face covering when entering our offices. We apologise for any inconvenience this may cause.

When delivering papers to our office, please put your papers clearly addressed to the Richard Knaggs & Co team member that they are intended for in the letter box of our Redcar office, or leave on reception desk, remembering to wear a face covering when entering the premises.

If you have any queries then please do not hesitate to contact us on 01642 487011 and we will do our best to assist.

Please be aware that some fraudsters will take opportunity of the vulnerability of cyber security during this period of uncertainty. We have extensive cyber security measures in place but you should be aware that we will not email you with changes to our bank details and if you want to confirm whether an email sent by us is genuine or to confirm any details, please speak to the Fee Earner acting for you or our accounts team on 01642 487011.

By working together we will get through this difficult time with minimal interruption to our services. We sincerely thank you for your help to achieve this.

Please refer to the following Government website for further guidance https://www.gov.uk/coronavirus